Hotel âme collects personal identifiable information in order to respond to the needs of guests and visitors of the hotel. The types of information that we collect may include but are not limited to the following:
Hotel âme does not ask for personal identifiable information unless we need it, intend to use it, or when you voluntarily provide it. The primary purpose of collecting information is:
You have the choice not to provide certain personal identifiable information. Doing this however, may affect the process of the services we deliver.
We automatically collect generated information for statistical purposes. This information tells us how well our Website is functioning. This information may be provided to third parties, but only if this information cannot be traced back to you directly or indirectly.
We handle your personal data discreetly and will process the personal data only for strictly our own purposes. We will only transfer your personal data to third parties if it is necessary for us to fulfill our contractual obligations towards you or when it is necessary to perform functions you have granted consent for us to do. The third parties we work with are also bound by national and international laws to treat your privacy with care.
Hotel âme takes all necessary technical and organizational measures to protect your personal data against loss or any form of unlawful use of any third party. A strictly limited number of people have access to your personal data, and access to your personal data is only granted when explicitly needed to provide our services to you.
We do have partnerships with companies to support delivering our services and the information we believe is of interest to you. These service providers are prohibited from using your personal information for any purpose other than to help us send and receive communications relating to our products and services.
The parties we work with include but are not limited to:
Besides the above mentioned partners, we also provide anonymized information about nationality statistics and general turnover information to the Dutch national bureau of Statistics and the City Council of Rotterdam which we are required to do under Dutch national law.
Our website and booking engine have security measures in place to protect your personal identifiable information against unauthorized access, disclosure or alternation. Your data is safeguarded through administrative protocols and security procedures. Please do not include any credit card information in your electronic communication unless it is required or requested by us in order to complete a reservation process.
When you use Hotel âme WiFi we may collect data about: